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Delivery across Kenya: times and costs by county

By The OneTech Computers team, laptop and phone specialists in Nairobi · Published · 1 min read

The short answer

We deliver to every county in Kenya. Nairobi orders typically arrive within 24 hours and upcountry orders in 2–4 business days, depending on location. The delivery cost and options for your county are shown before you pay, and you can check the estimate for any product on its page.

Key facts

Key facts: Delivery across Kenya: times and costs by county
NairobiTypically within 24 hours
Other countiesTypically 2–4 business days
CostCalculated by county and order at checkout, before you pay
Store pickupAvailable at checkout where offered
Delivery detailsDelivery policy

How long delivery takes

Delivery times are estimates, not guarantees: courier backlogs, public holidays and weather can add a day. You see the expected timing for your county at checkout, and we confirm by phone or SMS once your order ships.

How delivery is priced

The cost depends on your county and the size and value of the order. Use the delivery estimate on any product page or in your cart to see it before checkout. Larger orders may qualify for free delivery when a promotion is running; the cart shows it when it applies.

When your order arrives

  1. Check the parcel

    Look for damage to the box before you sign.

  2. Check the item

    Power it on and follow our checklist for used laptops.

  3. Report problems fast

    If anything is wrong, tell us within 48 hours.

Frequently asked questions

Do you deliver outside Nairobi?

Yes, to all 47 counties. Upcountry delivery typically takes 2–4 business days.

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