Legal · Cookies

Cookie Policy

Last updated: June 2025

Cookies help us keep you signed in, remember your cart, and understand how the site is used. We've kept our cookie use to a minimum — only what's needed to run the site and improve it.

Cookies are small text files stored on your device by your browser when you visit a website. They allow the site to remember information about your visit — like what's in your cart or whether you're signed in — so you don't have to re-enter it every time. They don't give us access to your device and can't run programs on it.

CookiePurposeDurationType
ot_sessionKeeps you signed in to your account across pages.SessionEssential
ot_cartPersists your cart items between visits.30 daysEssential
ot_csrfProtects form submissions from cross-site request forgery attacks.SessionEssential
ot_regionRemembers your preferred pricing region (Kenya / Uganda / Tanzania).1 yearPreference
ot_currencyStores your chosen display currency.1 yearPreference
_gaGoogle Analytics — distinguishes unique visitors for site usage analysis.2 yearsAnalytics
_ga_*Google Analytics — tracks session-level activity.2 yearsAnalytics

Essential cookies (prefixed ot_session, ot_cart, ot_csrf) cannot be disabled. Without them, core features — signing in, adding items to your cart, completing checkout — would not function. They do not track you for marketing purposes and we do not share them with third parties.

Analytics cookies (Google Analytics _ga) help us understand how visitors use the site — which pages are most popular, where people drop off in checkout, and how search results perform. This data is aggregated and pseudonymised; we cannot identify individual users from it.

You can opt out at any time by visiting the cookie preferences panel at the bottom of any page, or by installing the Google Analytics opt-out browser add-on.

We don't run retargeting campaigns or use cookies to track you across other websites. You won't see OneTech ads follow you around the internet based on your visits here. We specifically do not use Facebook Pixel, TikTok Pixel, Google Ads conversion tracking, or any demand-side platform cookies.

You have several options for managing cookies:

  • Our cookie banner — appears on your first visit and can be accessed again via the "Cookie preferences" link in the footer.
  • Browser settings — all major browsers let you view, block, and delete cookies. Note: blocking essential cookies will break sign-in and checkout.
  • Incognito / private mode — cookies are deleted when you close the browser window.

As we introduce new site features, our cookie usage may change. We'll update this page and, where required by law, ask for your consent again. The "Last updated" date at the top of this page reflects the current version.

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Still have questions?

Our team is available Monday–Saturday, 8am–6pm EAT.

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