Buying guides
Straight answers before you buy: which laptop fits your work and budget, what ex-UK really means, and how payment, delivery and warranty work at OneTech.
How to choose a laptop in Kenya
Start with what you will do on it, then set a budget. For office work and study, look for at least 8 GB RAM and an SSD; for design, video or engineering software, aim for 16 GB, a recent processor and a dedicated graphics card. Ex-UK business laptops stretch a budget furthest.
1 min read · UpdatedEx-UK vs new laptops: which should you buy?
Ex-UK laptops are used business machines imported from the UK. They cost far less than new and are usually sturdier than consumer laptops, but they are older and the battery has been used. Choose ex-UK for value; choose new for the latest hardware and a full manufacturer warranty.
1 min read · UpdatedThe best student laptops under KES 60,000
Under KES 60,000, the best student laptops are usually ex-UK business models with an Intel Core i5 or AMD Ryzen 5, 8 GB RAM or more and an SSD. Prioritise RAM and the SSD over a big screen, and check battery life and weight if you carry it to class.
1 min read · UpdatedLaptop specs explained: CPU, RAM, SSD and graphics
The processor sets overall speed, RAM decides how many things you can do at once, the SSD decides how fast everything opens, and a graphics card only matters for design, video, 3D or games. For most people, a recent mid-range processor, 16 GB RAM and a 512 GB SSD is the sweet spot.
1 min read · UpdatedHow to check a used or ex-UK laptop when it arrives
Spend ten minutes checking a used laptop as soon as it arrives: the body and hinges, screen, keyboard and touchpad, every port, Wi-Fi, battery health and storage. Compare what you see with the condition grade on the listing, and report anything wrong within 48 hours of delivery so we can put it right quickly.
1 min read · UpdatedLaptop warranty and returns at OneTech, explained
Every laptop and phone we sell has at least 6 months' warranty against hardware faults, and most items can be returned within 14 days of delivery in the condition you received them. Warranty repairs are free, and we pay return shipping on warranty claims and on orders over KES 10,000.
1 min read · UpdatedHow to pay with M-PESA, card or on delivery
At checkout choose M-PESA, card or mobile money through Paystack, or pay on delivery where available. With M-PESA we send a payment request to your phone: enter your PIN and the order confirms automatically. If a request fails or times out, you are not charged and can try again.
1 min read · UpdatedDelivery across Kenya: times and costs by county
We deliver to every county in Kenya. Nairobi orders typically arrive within 24 hours and upcountry orders in 2–4 business days, depending on location. The delivery cost and options for your county are shown before you pay, and you can check the estimate for any product on its page.
1 min read · Updated