Trato: P.O.S & Retail Management Platform

Discover Trato, a fully-featured retail management platform built specifically for African businesses, available through OneTech Computers as a software solution for Kenyan shops, wholesalers, and retail chains. Unlike generic business software adapted from overseas markets, Trato is built around how Kenyan businesses actually operate day to day. At its core is native M-PESA integration: send an STK Push directly to a customer's phone, watch the payment confirm in real time, and have your invoice or sale update automatically the moment it clears, with no manual transaction code entry and no chasing customers to confirm they've paid. Trato's point-of-sale and inventory system is offline-capable, meaning sales can be processed even when internet connectivity drops, a genuinely important feature for shops in areas where connectivity isn't always reliable. Transactions sync automatically the moment the connection returns, so you never lose a sale or a stock update. Stock levels are tracked in real time across multiple shop locations, with low-stock alerts that flag when it's time to reorder before you run out. Beyond payments and inventory, Trato includes professional invoicing with recurring billing and overdue alerts, logistics tools that pull instant delivery quotes from multiple carriers so you can compare price and speed before booking, and a CRM layer that keeps a unified history of every customer's purchases, deliveries, and payment behaviour in one place. Built-in loyalty-points functionality helps you turn one-time buyers into repeat customers, while AI-led reporting surfaces revenue trends, top-selling products, and cash flow insights without requiring you to build spreadsheets or dashboards yourself. For businesses that want to go further, Trato offers a developer portal with API access, letting technical teams build custom extensions and integrations on top of the platform rather than being limited to what ships out of the box, a rare feature among retail software built for the Kenyan market. Trato is offered on a simple, tiered subscription model. The Starter plan, priced at Ksh 3,999 per month, covers POS and inventory, M-PESA payments, and up to five staff accounts, suited to small shops just getting organised. The Growth plan, at Ksh 7,500 per month, adds invoicing with recurring billing, logistics and delivery booking, CRM with SMS campaigns, full reporting and analytics, and up to ten staff accounts, making it the most popular choice for growing retail businesses. For multi-location operations, an Enterprise plan offers custom pricing with unlimited staff accounts, multi-location inventory, dedicated onboarding, SLA-backed support, and custom integrations built through the developer portal. All plans include a free trial period with no credit card required to get started. Trato is particularly well suited to retail shops, wholesale distributors, and multi-location chains across Nairobi and beyond that are currently managing sales through a mix of spreadsheets, WhatsApp, and manual M-PESA reconciliation, and are ready to bring everything into one connected system. Setup is designed to take minutes rather than days: create an account, import or add your product catalogue, and start taking sales with M-PESA support from the first transaction. OneTech Computers can help Kenyan businesses get set up with Trato alongside the hardware needed to run it, from POS-ready laptops and monitors to receipt printers and networking equipment, giving retailers a complete, locally supported technology setup in one place.